Answering your Burning Questions
FAQ
FAQs
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I totally understand. This is an investment for your business. To have your potential clients trust you, be distinct amongst your competitors and the confidence to put your business out there—all in a month’s time—is a value your business should want to invest in.
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I get this. Maybe you think you can figure out design all on your own. I admire your gusto. If you’re ready to hand this off to a seasoned professional to get it done briskly and right (beautifully and strategically), I advise you to use this service while it’s at the lowest price it will ever be.
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Branding isn’t a logo. Branding is a perception. If your logo is perfectly aligned with your message, your ideal client, and distinguishes you amongst your competitors, then you’re off to a great start! But what about everything else? If the overall brand experience isn’t aligned and telling the same story, your perception in your client’s eyes aren’t aligned with yours and may result in views of being untrustworthy, lower valued, and worse, not considered.
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See above! Strategy is the foundation to making sure that the design is aligned to how you want to be perceived and distinct in a busy market. Without strategy, you’re setting yourself up with subjective design that you may change every couple of months and one that is super trendy and will look dated quickly.
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Yes and no. :D We believe in intentional design. If possible, we highly encourage you to start in a specific order: strategy, branding, expansion (packaging or website design). Your packaging and website design is the extension / bringing your brand to life. Starting these projects without a solid branding and strategy risk you developing brand recall and resonance (i.e. your clients knowing and remembering you to create trust).
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All projects will pend a start date until after we have meeting.
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Glad you asked. You’ll receive full strategy, full identity and a collateral piece. Full branding service includes everything listed in “Deliverables” and “Not Included” above. Email me if you’d like to know more!
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Nope! I offer a slew of creative services, such as creative campaigns, brand strategy, creative direction, creative reviews, etc.
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Yes! For some projects, I work with some amazingly creative and talented folks. Specifically, I work with programmers, copywriters, and packaging consultants.
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Once your project is complete, due to the custom nature of the service, there will be no refund. If you’d like additional revisions, we can certainly add them into your contract.
If you’ve paid and have not started your project, I’ll refund you the total amount (minus the deposit).
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At RAD, I am in the business of serving (through design and strategy). If you are not loving the outcome (which has never been the case), we can discuss how to rectify this. Don’t worry, I won’t leave you high-and-dry!
Your Vision, Our Design.
We craft bold, authentic brands for visionary women who want to make their mark on the world.